 |
Property Management Program!
Q & A
The following statements are designed to answer some of the most commonly asked questions concerning our vacation rental program.
Q. How many nights can I expect to rent my home?
A. We are Committed to Maximize the rental of your property. The Demand for Vacation properties in this area is very good and our office offers a full-time devoted effort to professional property management. It is our goal to develop long-term relationships with owners and tenants on behalf of Owners. Although a property will typically receive a good # of rentals in the 1st season, a property typically will reach a very successful level of rental history after 3 full seasons. This is due to ongoing new tenants as well as repeat and referral base building up from season to season. After 3 full seasons along with continual feedback from tenants and recommendation from our office to property owners, a property can easily reach maximum potential and rental occupancy. We consistently follow up and stay in touch with customers and build this base on your behalf as part of our services. We will work together to maximize results on a consistent basis. One way to ensure a quality base of customers for your property is to allow the property to be available by not restricting too many days for rental reservations. One thing about having a place in the mountains is you will never have a shortage of friends and family that want to use your property. Another benefit of Property Management Services is you can inform anyone inquiring about your property that you have us managing your property and send them to us taking that burden off of you. Of course a few specific friends and family members you may want to allow to enjoy your property at no charge. However, for all those other folks, we can, upon request, offer “Friends and Family Discount Coupons” offering 10% off or 1 extra night free that allows you to provide something a little extra, this would be at owners discretion and agreed upon between owner and Toccoa Wilderness Realty & Cabin Rental, LLC. In advance.
Q. What determines the number of nights a house rents?
A. One way is by determining available days a property is offered and how many days are blocked for owner use and owner guests. Making a property available during prime seasons will create more nights rented. Guests like to stay in homes that are well stocked and furnished. Guests like the normal things to do in the mountains so the more a property offers the more it will rent. For Example; Units with hot tubs rent more nights a year than similar properties without a hot tub. Guests are always looking for the best value for their money.
B. The excitement of vacationing in the mountains combined with Having an exciting Friendly and Helpful Reservation Specialist assist in the decision process is always a successful way to maximize rental bookings. This combined with our extensive marketing increases rentals.
Q. As an owner, can I use my home whenever I want?
A. Yes, you simply contact Toccoa Wilderness Realty & Cabin Rental, LLC. at (706)632-2606 to reserve the property and allow us to block the dates and arrange for cleaning.
Q. Does Toccoa Wilderness Realty & Cabin Rental, LLC. charge an additional monthly fee to manage my property?
A. NO
Q. Are owners allowed to make reservations for their own guests?
A. NO, all reservations must be made through the office of Toccoa Wilderness Realty & Cabin Rental, LLC. To avoid overbooking. Owners may send guests and non-paying guest to us for reservations and there will not be a charge for non paying guests other than cleaning and any relative fees.
Q. Does Toccoa Wilderness Realty & Cabin Rental, LLC. Advertise, Market and Promote the rentals?
A. Yes, we Advertise, Market, and Promote aggressively throughout the United States.
Q. Does Toccoa Wilderness Realty & Cabin Rental, LLC. have its own cleaning program?
A. Yes, the housekeeping companies used are carefully trained to ensure that our high standards are maintained.
Q. What is the charge for the cleaning service?
A. The home is cleaned after each guests at no charge to the owner. For owner stays the charge is determined by the size of the home and the standard cleaning fee for your home will be determined once a property is contracted with Toccoa Wilderness Realty & Cabin Rental, LLC. At the initial clean which is done upon contract acceptance, before guest bookings can begin.
Q. Does Toccoa Wilderness Realty & Cabin Rental, LLC. furnish and launder linens?
A. Yes, we have linens laundered by the cleaning company or it’s affiliate service provider.
B. No, we do not furnish linens but can assist you in furnishing them and/or replacing them as needed.
Q. What areas of property management do Toccoa Wilderness Realty & Cabin Rental, LLC. homeowners consider the most important?
A. The following activities comprise the foundation of our management program.
- The cleaning and maintenance of the home.
- The number of nights the property is rented.
- The quality and number of renters that stay in the home.
- Maintaining the security of the property.
- The accounting of monthly statements in an accurate and timely manner.
- Communication between homeowner and property manager.
- Pricing and marketing the rental rate to maximize the investment.
In a Basic Overview We Offer:
- Continuous Marketing & Advertisement of Property in Numerous Various Sources ongoing.
- Reservations & Booking
- Timely Check-Ins and Check-Outs
- Developing Relationships & Working with other local lodging establishments on referrals
- Property inspection between tenants
- Accepting payments including credit cards and providing monthly statements to owners with payment monthly
- Arrangement of any maintenance, cleaning or repair as needed
- Maintaining relationships with tenants and maximizing repeat and referral business
- Providing owners with feedback that will assist in maximizing rentals
- Setting up with owner and maintaining inventory of items needed
- Providing start up supplies for tenants by the cleaning company
- 24 hour / 7 day a week service and reservations
Q. How are the "minimum requirements" determined?
A. The requirements are a combination of the guests' expectations and requests, comment card suggestions, vacation rental industry standards and Toccoa Wilderness Realty & Cabin Rental, LLC. standards. These Requirements are to allow us the opportunity to maximize the rental of your property.
Q. What is a Deep Clean and is this required?
A. Deep Cleaning is a standard procedure required to maintain rental readiness. A Deep Clean can be Done twice a year or at a minimum of once per year depending on the need. A deep clean should be done in March for example.
Q. What happens if the Air Conditioner or Heater goes out or an appliance breaks or plumbing is necessary during a guests stay?
A. General Repairs are arranged to avoid any inconvenience to guests at owner’s expense. The Owner will be contacted if the repair estimation is over the agreed upon amount allowed without owner contact as stated in the contract.
ANY QUESTIONS CALL US TODAY AT
TOCCOA WILDERNESS REALTY
& CABIN RENTAL, LLC.
706-632-2606
|
|
|